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Assessment Technology Is Revolutionizing How We Understand Talent

COVID-19 Impact | Today’s rapid move to remote work and learning means skill assessments are more important than ever.

By Stephen Yadzinski, acting general manager, JFFLabs & Tyler Nakatsu, manager, JFF.

IT Poised for Impact

Perhaps no industry is better poised to harness the power of today’s assessment tools than information technology (IT). IT continues to be a powerful force that drives the economy and job-creation forward. And given the way COVID-19 is driving companies to embrace new digital realities, the IT surge is likely to grow even stronger.

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JFFLabs Assessment Technology Market Scan

Companies in the Spotlight: Driving Down Adoption Cost Sparks Innovative Solutions Inside the Hiring Funnel

Innovations in technologies like artificial intelligence (AI) and immersive learning have significantly reduced costs and increased the efficacy of assessment solutions across the board. Companies are now able to use assessment tools more comprehensively, and much earlier on in the hiring process. This grows business capacity so companies can assess more talent, more effectively, faster, and earlier in the hiring process. With the latest assessment technologies, employers can ensure that recruiting remains unbiased by identifying applicants’ true capabilities and skills, while using AI to manage the high volume of applications they receive.

Since the pandemic displaced millions of workers, the dynamics of the labor market have shifted dramatically. Applicants for open positions were once in short supply, but now the market is overwhelmed with jobseekers, including many people who are looking for work in IT. Using assessments at the top of the hiring funnel has never been more important.

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  • Walmart receives 1,500 applications daily, and Vervoe is able to review all applicants at scale using job-specific assessments — including Spanish-language assessments that can be graded automatically
  • Candidates report that they have a clear understanding of what specific roles entail, and they say the system gives them the flexibility to explore employment options
  • Walmart now has a better understanding of its potential for social impact, and it is better able to fulfill that potential by respecting and fostering diversity and inclusivity

Assessing People’s Talents to Help Them Find the Right Career

Technology and globalization are rapidly shifting the skills required, and incumbent workers are at risk of being left behind. At the same time, there is a critical demand, in particular, for workers with contemporary, relevant skills in Technology, IT and related fields. The COVID-19 Crisis has further accelerated these trends. It is now more critical than ever that employers deploy more efficient assessment tools to quickly and confidently identify the talent they need to meet both new and pent-up demand for products and services.

They can do that with career fit assessment tools, which are designed to identify people’s innate skills, abilities, and personality traits and match them with careers they will love. By aligning career advice and training recommendations with the actual job opportunities that companies have available, they provide workers with meaningful, actionable insights that help them jump-start new careers.

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Strengths-Based and Bias-Free

Pedigree based hiring, and making recruiting decisions based primarily on the schools candidates attended, the subjects they studied, and the grades they earned introduces bias into the selection process. Replacing traditional hiring approaches with a blended strengths-based assessments model helps companies to level the playing field for all candidates.

Cappfinity is a global leader in strengths-based hiring. The company designs and builds bias-free assessments for a variety of roles, functions, and seniority levels using real-life scenarios and a mix of mediums to create an authentic and unique experience for candidates. Among other things, bias-free, algorithmic assessments can help employers meet their diversity and inclusion goals by enabling them to look past candidates’ backgrounds and instead focus on their ability, fit, and potential.

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Accelerated Adoption Drives Social Impact and Superior Performance

Assessments can also play a critical role in helping workers get connected with relevant, in-demand jobs and skills. Each year millions of workers engage with career services through the Workforce System. In 2020, due to the COVID-19 Crisis, the Workforce System has been inundated with demand for people looking for career services and support.

PAIRIN’s My Journey platform matches individuals to optimal careers, professional development, and jobs with their behavioral science-based SaaS (software-as-a-service) products.

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What’s Next

It’s clear that assessment will become an even more integral tool in today’s dynamically changing world of work and learning. These tools will no doubt be especially important in IT, a particularly vibrant sector of the economy that is likely to see an exponential surge in demand for skilled workers.

Innovative assessment tools will continue to revolutionize the way we evaluate talent, and they will catalyze the transformation of education and workforce systems worldwide. We hope you will join us in our vital ongoing effort to seek out and support the development of innovative workforce solutions that drive positive change by making economic advancement accessible to all.

Learn more, visit JFF.org today.

Written by

JFF (Jobs for the Future) is a national nonprofit that builds educational and economic opportunity for underserved populations in the United States.

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